FAQ

We ship to every country offered in the country selector at checkout: France and the whole European Union, the United Kingdom, Switzerland, Norway, Iceland, the French overseas territories, the United States, Canada, Mexico, Singapore, the United Arab Emirates and South Africa. If your country is not listed at checkout, we cannot ship there.

• Your order is dispatched within 1 to 2 business days from our warehouse in France. Delivery then takes 3 to 5 business days in France, Europe and the United Kingdom (1 to 2 days by express), and 5 to 15 business days for other destinations. Country-by-country details are in our shipping policy.

• In France and the main EU countries, delivery to a pickup point is free; home delivery costs from €5 (express from €7.90). In the United Kingdom, standard delivery is free. For other destinations the cost depends on country and weight and is shown before payment. The full rate table is in our shipping policy.

If your package could not be delivered to you, it will be returned to us. In that case, contact us at the email address contact@weeplow.com, and we will find a solution.

Unfortunately, we do not offer gift wrapping or a small note, but you can have the package sent directly to the gift recipient. We do not include invoices in our packages. Your friend will therefore not know the value of the gift. For your information, the person will also not know who the gift is from, so be sure to let them know separately! 😉