FAQ

Contact

WHERE TO FIND WEEPLOW PRODUCTS?

You can find us online through our Amazon store or in physical stores.

Here is the list of our official resellers.

I WANT TO COLLABORATE WITH WEEPLOW

We can discuss a possible collaboration!

Write to us: contact@weeplow.com

HOW TO GET AN INVOICE?

Your invoice is always available for download via the link in the order confirmation email.

You can also find it in your customer area if you have created one.

Our Products

DO YOU HAVE QUESTIONS ABOUT OUR GRAVITY FILTRATION SYSTEMS?

Please click here

DO YOU HAVE QUESTIONS ABOUT OUR O’PURE 2B GRAVITY FILTERS?

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DO YOU HAVE QUESTIONS ABOUT OUR O’PURE 2 GRAVITY FILTERS?

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DO YOU HAVE QUESTIONS ABOUT OUR COFFEE MACHINE FILTERS?

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Our delivery methods

WHICH COUNTRIES CAN WE DELIVER YOUR PRODUCTS TO?

France, Allemagne, Italie, Espagne, Portugal, Suisse, Luxembourg, Belgique, Autriche, Pologne, Suède, Royaume-Unis, Pays-bas, Turquie, Etats-Unis, Canada, Mexique

WHAT ARE THE DELIVERY TIMES?

  • In Europe: 2 to 5 business days
  • Elsewhere in the world: 4 to 15 business days

WHAT ARE OUR RATES?

  • For European Union countries, delivery is FREE for purchases over €20
  • For other countries, fees may vary depending on the destination

WHAT HAPPENS IF MY ORDER IS RETURNED?

If your package could not be delivered to you, it will be returned to us. In that case, contact us at the email address contact@weeplow.com, and we will find a solution.

GIFT PACKAGE / SEND A PACKAGE

Unfortunately, we do not offer gift wrapping or a small note, but you can have the package sent directly to the gift recipient. We do not include invoices in our packages. Your friend will therefore not know the value of the gift. For your information, the person will also not know who the gift is from, so be sure to let them know separately! 😉

Payment

GET A PROMO CODE

To be informed as soon as we offer new deals or discount codes, sign up for our Newsletter at the bottom of the page!

TAKE ADVANTAGE OF TWO PROMO CODES

Unfortunately, Weeplow promo codes are valid separately. Two promo codes cannot be combined.

ACCEPTED PAYMENT METHODS

You can pay by Credit Card (Visa, MasterCard, American Express), Paypal, Apple Pay.